I got in touch with these people through a promotion. They sent Rick to my house a few days later; they sent Lupe Trevino to install my system. Lupe was extremely fast and clean and got the system running right away. My house is ancient, and when the installation occurred, one of the water stoppers broke and restricted flow to my kitchen.Lupe insisted on fixing the issue as he was the last one who touched it with no charge. He refused any payment even though I was prepared to pay him for his time, as it wasn't his fault that my old house was breaking down.The system is too new for me to recommend it highly; however, the customer service is excellent and I am sure they'll fix any issue that might come up
David was awesome he explained everything nicely with patience .
Got my free water tested after signing up in Costco. It was nice experience.
Great experience. David C. was very professional during his presentation and very detailed and knowledgeable while explaining things and answering questions.
Fantastic demo, and David was very patient with answering all of our questions including our middle school aged son, and the options that fit our budget.
David Chan is very knowledgeable and he answers all our questions! He also explains all possible options for our water cleaning services!
David Chan came to our house and tested our water, and told us about eco water products.
Chris did a great job. Highly recommend.
David is pretty nice and professional in introducing all the products!
I've seen advertisements of Ecowater company whenever I went to Costco. I finally decided to have the system installed. Mr David Chan was extremely helpful and friendly. He did all the testings to show us the difference between hard water and soft water. He went above and beyond to explain to us the benefits of having soft water and the perks of going with Ecowater. He is exceptional, professional and patient. Thank you.
I am renting a 3bd 2 bath mobile home that furnish us with well water. It is very hard and leaves sediment on my body and nails. My hair has fallen out, have nodules on my scalp and private parts, cuts my skin as it will not wash out of our clothes. I have informed the landlady but to no avail. My husband is confined to a wheelchair and scooter now suffering with a bedsore on his bottom. We cannot nor do not drink this water. What recourse do we have? I am 67 and he is 74. We both have heart disease, had 7 bypass operations between the two of us. He also has cancer and I am diabetic.. Could your system benefit us as we spend enormous amounts of money for bottled water.
Mr.David explained us clearly about the system and helped us to identify and understand the problems that we had in our house.He was very knowledgeable .We immediately agreed to install the water purification system.Thank you
Wonderful experience and so happy to have someone speaks mandarin. David Chan has done a great job explaining everything clearly with us! We will definitely consider to use ECOWATER.
excellent sales rep, explains all features in detail.
Gave excellent customer service and was extremely knowledgeable about the product
Excellent demonstration and explanation of the benefits of the system
David Chan, a representative from the company, provided great service in explaining and demonstrating the soft water filter and reverse osmosis systems. He was very thorough in explaining the process behind it, benefits, and the different finance options available.
Waited a few days to do this so I could give an accurate opinion. I'm so glad we got this. Our water is now perfect. The whole installation process was quick. I love this Ecowater
Had several other companies quote a water softener system. I appreciated that David understood that I had heard all of the advantages of having a system as well as the cost savings. I will review again after the system is in.
Well my story starts with I was at Costco and I inquired on the water treatment system. I asked for a pamphlet with information. The gentleman stated give me five minutes of your time so I did. Needless to say he had an estimate for me the same day he sent Mr. David Chen to my home later that evening, and what can I say Mr. David Chan was very patient answered every question I had, gave me more information than I knew what to do with lol but at the same time made me feel comfortable. His presentation was amazing needless to say I didn’t even have to think about let me think about it. So I told him sign me up now I thought it was gonna be a lot more expensive but he was completely honest and transparent with the things that I needed with the results of my water in my home. I had two installers one that did the outside work when he approached he was friendly, then I had another installer by the name of Luke that came to my home installed the water treatment inside the house for my drinking water. He was really nice kind and answered every question that I had so what I say that I recommend this company most definitely they have taken care of me very well thank you
David Chan was very helpful and knowledgeable. Walked us through on we should switch over to soft water and get water treatment.
The technician is very knowledgeable and professional about the product.
We been wanting to get a water softener for awhile now and after having David come to our home and show us everything there is to know about the water system we felt so comfortable with David that we decided to buy right then and there. Thank you David you was so knowledgeable and easy to talk to.
Luke did a great job installing and explaining everything to me.
The water quality is horrible where I live. I am looking forward to my new water system. David Chan was extremely thorough, knowledgeable, and patient. He even tested the water and allowed me to see comparisons. I can’t wait to tell others about Living Eco Water.
Luke did a fantastic job installing the equipment.
Living EcoWater performed a great service on our water softener which was originally purchase at Costco, identified and fixed the problem, reset the system, and checked the quality of our water. We are very happy with the service and highly recommend Living EcoWater, and especially Brandon, to anyone who needs this service. Thank you!
Great experience and David did excellent job walking through the water treatment process
MR.David Chan ,professional, explain everything answer my questions,
David Chan did a great job explaining why my house needs water treatment. I love my treated water.
I’ve heard about EcoWater company for a while by Costco, and finally I had a chance to be their customer and get installed by tomorrow. During this process, David Chan is a person who help us with all stuffs such as testing our water at home, explaining about company and benefits of having clean water for living, and finishing paperwork. He is great, professional, and patient . Thank you so much Mr. Chan, and I can’t wait to have clean water for my family later.
David Chan was very knowledgeable and informative. He did a great job of existing the product without being pushy.
Luke came today to install the refiner and purification system, and he did an excellent job. He answered all of our questions and was very knowledgeable about with the system itself. Thank you, Luke, for your help.
Chris delivered the best service was on time I had no issues.
Luke was polite and informative. Did a great job in installing our reverse osmosis system.
We were impressed with both the representative, David.and the installer, James. They were professional and very helpful.
James was wonderful. He was timely, and great at answering all of my questions. He helped me move things to ensure the water softener was placed in the best place. He took extreme care to leave my garage as well as my yard the way it was before he arrived.
Luke was awesome. He got the job done expertly and explained everything he was doing the whole time. The system setup looks beautiful and there were no hiccups along the way. This guy definitely knew what he was doing. He was also very friendly and easy to get along with. I am so excited to have clean water without the nasty chlorine taste and truly grateful that I had this expert technician installing my system for me.
Luke is a good technician. Took his time to install water privation & Reverse Osmosis for clean drinking water. Explained all relevant information & future servicing needs .Thanks .Pradip
Luke was great. He explained everything in detail. He helped connect to the Wi-Fi. He showed us how to turn off or bypass the filter water. He was nice to my son. Overall was great experience. Looking forward to clean water.
The installer Luke Poteete did a fantastic job and was thorough and fast with the installation. It only took him 2 hours and took his time to explain and demonstrate the workings of the whole home water filtration system. I will definitely recommend this company and most especially Luke for anyone needing a whole home water filtration installation.
We ordered an Eco water system for our house. The sales person was professional and worked with our needs. The delivery and install went as exactly as described. The installer, Luke, did a great job and offered good advice on the best location and hook-up situation. I would give 5 stars, but the price seems too high. Still we are sold on treating the water we use in our home and would recommend EcoWater for your water treatment needs.
Cory was amazing! I was in awe of how much junk was in my water and how the EcoWater System instantly cleaned our water. Thanks Cory! I highly recommend you have him come perform a in home water demonstration.
Robert Hughes was the technician.
My experience with Living Ecowater was great! The process from choosing a system to installation couldn’t have gone smoother. Luke the installer was quick and professional. I’m very happy with the installation and very excited to have clean water for once!
Like did a great job of installing and reviewing the system for us. Thank you.
Expert in his field, very knowledgeable, high standards. Can’t go wrong with Lupe 💪